Wednesday 19 September 2007

Meeting two new concepts...

In the first lecture, I learned the difference between e- commerce and the e-business where I did not know the difference where I think it sometimes can be confusing. In terms of the explanations, I noticed that e-business is broader than the electronic commerce that it is not just buying and the selling of goods and services. It also includes servicing customers, collaborating with the business partners, conducting e-learning and conducting electronic transactions within an organization. So it is seen that they should not be confused where e- commerce is only including buying, selling or exchanging of products and services via computer networks by communicating, trading, processing, learning and servicing.

When I noticed the difference, it made me to think broader about the internet processes where there are lots of services and processes were going on according to several issues and specific related areas. I have never thought from this point of view about the electronic business and electronic commerce about what they included and how did they work. By learning the meanings, I understood that I am interested in the topic and I want to learn more about them in details.

By looking to the definitions and the services they give, today it is seen that e-business is changing all industries. It can be seen that all industries started to use the e-business such as in transportations, hospitality, manufacturing, financial insurance, retails and customer services. Even though I was using these industries I did not notice and think about how did they work and how the industries changed during the time. It is good that I am doing online shopping from the markets and ordering my food and other needs where the delivery time and everything is given in details. On the other hand as well as online delivery, I can book my appointments for the doctor that I want to go in any hospital when it is needed. Because of the improved online net working system, it is seen that everything can be done online apart from offline which is easier and saving time.